Tech Library White Papers

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  • The Speed of Change: How Fast Are You?

    How fast is your IT? You need speed and adaptability to adjust as big changes in the global economy and our daily lives keep coming. Disruption is the status quo, and the “new normal” is not yet defined. Are you prepared for what’s next? What are IT organizations saying about it all?

  • Comparing Hybrid vs. Native Mobile App Development

    The definitive guide for Architects and IT Leaders. See why popular brands like Target, Amtrak, and GE are choosing hybrid over native. Get all the facts you need to know.

  • Make Your Business More Agile and Efficient With Low-Code

    The new business reality: going digital is more important than ever. Discover how low-code can solve common business problems like technical debt and process inefficiencies, and how using a low-code platform makes application development faster, more secure and more robust.

  • Accelerate Incident Response with AIOps

    AIOps adds machine learning and artificial intelligence to your troubleshooting toolbox so you can detect, diagnose, and resolve incidents faster. This white paper shows you how to build a strong AIOps practice that surfaces the data you need, making it easier and faster to build better software.

  • Reducing MTTR the right way

    Reduce MTTR the right way! Don’t simply measure how quickly your teams can fix an issue. Instead, track progress all the way to resolution. Our nine-step guide shows you how to build an incident response strategy designed to fix problems quickly—and prevent them from happening again.

  • Effective Alerting Guide

    As software development moves faster and faster, alerting becomes an indispensable practice, and more so for modern DevOps teams. But how do you ensure that alerts are delivered in a timely manner while preventing as many false positives and negatives as possible? (Because we all know: alert fatigue is a real thing.) In this guide, you’ll learn how to create and manage an effective alerting strategy for your technology stack. With alerting design principles and other useful tips.

  • AIOps Digital Assessment

    76% of business leaders believe that the complexity of the IT landscape is the biggest barrier to productivity among IT operations teams. To remain relevant, every business needs to begin thinking about how inefficiencies in their IT department are slowing down incident resolution and allowing predictable issues to occur within their IT infrastructure. Find out where your approach stacks up — take 5 minutes to answer the questions and get the next steps to transform your business with AIOps.

  • Account Fraud Takeover - How to Protect Your Customers and Business

    Account takeover fraud results in more than financial losses. A successful attack is stressful and frustrating for the customer – a negative experience that can put customer loyalty at risk. Fraudsters’ weapons and methods are evolving. Download this guide to learn how to block account takeover by enhancing your current fraud solutions with technologies such as risk analytics with machine learning.

  • Forrester Total Economic Impact™ Of IBM Watson Assistant

    IBM recently commissioned Forrester Consulting to conduct a study that evaluated the financial impact of IBM Watson Assistant on organizations. Learn how IBM Watson Assistant can cut costs, drive revenue, and free precious resources for higher value work – all while improving customer NPS.

  • Gartner Magic Quadrant for Insight Engines

    Watson Discovery, IBM's AI powered search capability, doesn't just extract information; it crawls complex business documents and serves up answers with context, both on-demand and proactively via a simple natural language search, giving businesses insights impossible to derive otherwise. Clients across a variety of industries have seen positive results leveraging Watson Discovery; Australian energy company, Woodside, has experienced a 75% decrease in time employees spend searching for expert knowledge.

  • O'Reilly Kubernetes Patterns - Reusuable Elements for Designing Cloud-Native Applications

    The way developers design, build, and run software has changed significantly with the evolution of microservices and containers. These modern architectures use new primitives that require a different set of practices than most developers, tech leads, and architects are accustomed to. With this focused guide, Bilgin Ibryam and Roland Huß from Red Hat provide common reusable elements, patterns, principles, and practices for designing and implementing cloud-native applications on Kubernetes.

  • Eight Steps to Cloud-Native Application Development

    Download this whitepaper to learn the cloud-native app development journey and the eight steps to cloud-native application success.