Ivanti Neurons Platform Provides Automation between Service Management and SecOps

Ivanti, the Salt Lake City-based provider of automated IT and security solutions, has enhanced the capabilities of its flagship Enterprise Service Management (ESM) portfolio with greater automation capabilities between service management and SecOps.

Ivanti automates IT and Security Operations to discover, manage, secure and service from cloud to edge. The company's ESM solutions are designed to accelerate the self-healing and self-securing of devices while delivering "rightsized and personalized service and asset management experiences, anytime, anywhere," the company says. It's Service Manager delivers "proactive, predictive and personalized service experiences" for IT and other lines of business, including HR and Facilities. Automation between service management and SecOps (security plus operations) enables users to improve security incident management, governance, and compliance, and an organization's overall security posture and responsiveness.

The newly announced enhancements include the Ivanti Neurons for Spend Intelligence solutions and integrated automations with SecOps on the Ivanti Neurons hyper-automation platform.

Launched in July in partnership with Intel, Ivanti's Neurons platform deploys automation bots to detect and resolve issues and detect security vulnerabilities in endpoints proactively. The platform was developed, Ivanti's chief product officer Nayaki Nayyar told ADTmag in an earlier interview, to address the enterprise challenges created by the rapid growth and complexity of devices, data, increasing cyber-security threats, and a multi-generational remote workforce with unified endpoint management.

The Neurons for Spend Intelligence solution was designed to provide insights into an organization's software landscape and application "spend" for on-premises, cloud, and edge environments. It helps improve operational speed and asset visibility, improve utilization and manage costs, the company says. Combined with Neurons for Spend Intelligence, Ivanti's Asset Manager provides a detailed analysis of usage, license types, purchases, subscriptions, renewals and instances within minutes for effective usage tracking and spend management.

Automations for SecOps provides new automations and integration to improve governance and compliance, security incident management, and an organization's overall security posture and  to responsiveness.

Ivanti was positioned as a Leader in the 2020 Gartner Magic Quadrant for IT Service Management Tools1.  Ivanti Service Manager also received the highest score in the 2020 Gartner Critical Capabilities for IT Service Management Tools2 Intermediate-Maturity I&O Use Case and was the only vendor to be listed in the highest three across all four use cases.

About the Author

John K. Waters is the editor in chief of a number of sites, with a focus on high-end development, AI and future tech. He's been writing about cutting-edge technologies and culture of Silicon Valley for more than two decades, and he's written more than a dozen books. He also co-scripted the documentary film Silicon Valley: A 100 Year Renaissance, which aired on PBS.  He can be reached at [email protected].