News

Microsoft Pulls Vista Update That Caused Reboot Problems

Late Tuesday, Microsoft Corp. announced it is stopping automatic distribution of an update required to install Vista SP1, KB937287, following reports that it put Vista's automatic update to cycle into an "endless loop" of reboots on some machines.

Windows Vista SP1 is being rolled out this month, and the KB item above is one of two that must be installed before installing Vista SP1.

Reports of the problem began surfacing last week.

"Immediately after receiving reports of this error, we made the decision to temporarily suspend automatic distribution of the update to avoid further customer impact while we're investigating the problem," wrote Nick White on Microsoft's Windows Vista Blog on Tuesday. "We are working to identify possible solutions and will make the update available again shortly after we address the issue."

White encouraged those suffering from the issue to use system restore to correct it or call tech support at (866) PC-Safety.

About the Author

Becky Nagel is a contributor to Application Development Trends. She is the editor of ADT's sister sites CertCities.com, TCPmag.com and Redmondmag.com, and is co-editor of RCPmag.com. You can contact her at bnagel@1105media.com.

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