CA tool monitors Microsoft MapPoint
Performance monitoring for Microsoft's MapPoint Web services is an early
application of Computer Associates' (CA's) Unicenter Web Services Distributed
Management (WSDM) product announced this week.
MapPoint was a beta site for WSDM (pronounced 'wisdom') and provided an early
test of CA's Unicenter version that extends to granular monitoring of Web
services, right down to inspecting SOAP messages for flaws, according to Marc
Camm, CA's director of business development.
As Unicenter WSDM becomes generally available this week, Camm said Microsoft
plans to use the CA monitoring tool to get visibility into MapPoint's 15 million
daily transactions. Considered one of the most heavily used Web services
currently available, according to Camm, Microsoft's geographic business mapping
applications were the ideal place to beta test WSDM.
''A service like MapPoint is predicated on 99.8% up time,'' he said, ''and
having granular visibility into the actual transactions and the different APIs
inside of their system gives them the ability to offer a higher level of
Microsoft network administrators had monitoring tools for areas such as CPU
usage and server performance, he said, but WSDM gave them the ability to look
into the Web services transactions and spot performance problems at the SOAP
''An example would be if their Web service is taking an incredible amount of
time for one transaction,'' Camm explained. ''We give them the ability to log the
SOAP traffic. They can then look at the specific SOAP request that's creating
that performance degradation and understand within the scope of their enterprise
and the way their system works, why that particular transaction is creating a
problem. Or we can capture the SOAP information that is causing the generation
of different SOAP faults and causing it not to process. Now they can look at
their availability and performance correlated against the different transactions
at that point in time to drill down into the root cause.''
He said Unicenter WSDM also provides data on Web services transactions that
can be downloaded into OLAP tools for business and performance
Rich Seeley is Web Editor for Campus Technology.