- By Jack Vaughan
Developers know that projects -- especially in the early going -- can
have a lot of bugs. In that light, bug trackers are, as Martha Stewart
might say, "a good thing."
But the work involved in setting up and maintaining a full-fledged bug-
tracking system can be arduous, taking time away from other tasks
programmers would rather address.
Moreover, some top line bug trackers are just out of the reach of small
teams or organizations because of cost.
This situation looks like an opening to at least one company, elementool
of New York City. The company this week introduced the latest upgrade to
its bug-tracking services. Taking a page out of the book of late 1990s
application service providers, elementool manages bug tracking via a
sophisticated reporting system for projects or companies.
Customers open accounts that allow access to elementools' Web server
operation. Monthly fees for single accounts start at $39.99, with
reduced fees for multiple accounts.
"Bug tracking can be a service you rent," said Yaron Sinai, elementool
founder and CEO. He touts his solution as easier to use than other
products because "you don't need to install."
Programmers Report asked elementool user Nick Vitovitch, program manager
at Hewlett-Packard, if he had any reservations about employing a Web
service to track project bugs. No, he replied, adding that "given the
distributed nature of the project, the fact that we had several outside
vendors involved in a Web service made a lot of sense.
"Elementool was always up when we needed it," added Vitovitch, "and it
offered the flexibility we needed to create records and reports that met
Just-released Bug Tracking 4.0 has enhancements that allow developers to
set up a report template that incorporates specific data into every
report. Single sign-on for multiple projects is also new.
For other Programmers Report articles, please click here.
Jack Vaughan is former Editor-at-Large at Application Development Trends magazine.