CRM means many things to many people; yet too often, the customer gets left out.
Trust outsiders with development? It's a fact of life.
There are established processes in place around EDI. XML may provide a lighter-weight model, but it is not there yet.
Read on for the eight requirements for IAI solutions.
Out of the data warehousing milieu comes a candidate for "killer app."
Java put a few CORBA plans on hold temporarily. But interest in CORBA-and-Java as an enterprise alternative to COM continues to grow. Are the tools up to the job?
With the Web's help, scripting languages evolve to the mainstream and may well change the way apps are developed, assembled and managed.
Systems maker looks to ride Java success to become a major software player. Looks for Forté, NetBeans and iPlanet to attract the hearts and minds of corporate development managers.
New agent applications may glean data from the Web, and XML may have a hand in that. A look at online movie ticketing uncovers some interesting issues.
Everyone wants to get into the act - with software in place, that may be doable.
Today, XML is a check mark item for EAI hopefuls; it is also increasingly key to next- generation executive strategies.
Application service providers aim to offload IT functions from businesses of all sizes; some question whether organizations will turn sensitive data over to third parties.