In-Depth

Information has a shelf life

Achieving true information lifecycle management is an awkward process that includes a discovery phase, and that’s where businesses are using ILM today, analysts say. Here’s a framework for implementing ILM:

  • Establish a baseline. Use SRM software to learn how efficiently you’re using your storage resources. Experts say you should track utilization for at least two quarters, and don’t be surprised if you’re using only 50 percent to 60 percent of available disk space.
  • Examine the service-level agreements you have with internal clients. Jim Franklin, a marketing manager at EMC, stresses that these SLAs need not be tattooed on anyone’s bicep to be binding: “We find that [IT groups] often have perceived SLAs with end users, and these are just as real as formal SLAs,” Franklin says.
  • Establish best practices, processes and procedures. These will vary widely from enterprise to enterprise, analysts say. “Some companies will store multiple terabytes of MP3s on company storage because they think it helps employees work better,” says Kris Domich of Dimension Data. “Others will fire [workers] if they catch them with a single MP3.”

Back to Feature: Information Management Lifecycle Lives, Finally

About the Author

Steve Ulfelder is a freelance technology and automotive writer.

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