'The U.S. Army was known for its paper-intensive organization,” says Gartner analyst Toby Bell, 'where everything had to be completed in triplicate, and where everything went off into all of these different sub processes for routing, review, and approval, and it took forever to get anything done.'
The new Forms Content Management Program the Army plans to deploy will convert many paper-based administrative processes with a solution based on technology provided by IBM, PureEdge, and Silanis. The new solution combines XML-based e-forms with digital signature and content management software.
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