The management of services by IT departments is the subject of an August 2007 report by the Aberdeen Group. The report focuses on companies that use IT Infrastructure Library (ITIL)-based approaches, which is a set of best practices for IT. The report specifically hones in on an ITIL discipline called IT Service Management (ITSM).
Best-in-class companies are more likely to adopt the IT Service Management (ITSM) approach to meet business needs, according to an Aberdeen Group survey.
Live Search to be default on Turbolinux desktops as part of deal.
Universities get grants to use IBM's Jazz collaboration platform for distributed-team software development.
New server allows centralized management of mobile devices.
Architects got an earful on the proper way to do agile software development at a recent IASA event.
Company contributes memory management tool to open source Eclipse environment.
'MinWin' to be at heart of future Windows development.
New controversy swirls around update function.
Membership increases to 4,100 partners as IBM beefs up resources for partners.
Let innovation happen with Web 2.0 apps and software-as-a-service delivery.
The points of change cited by the research firm include Web 2.0-style apps, SaaS, global-class computing, "consumerization" of IT and open source.
Microsoft CEO Steve Ballmer today unveiled the beta version of Popfly, its Web-dev tool for non-developers.
Microsoft's CEO demonstrated the new Web development tool at the Web 2.0 Summit, using Popfly to create a mashup for Facebook.
DataDirect has upgraded its Shadow mainframe data integration solution.
The company's latest data integration solution for mainframes optimizes mission-critical apps using IBM's "System z" specialty engines.
Era of seamless communications to start, says Bill Gates.
Platform lets users build rich Internet applications in Java via the Eclipse development environment.
The two companies are providing material support to universities with resource-intensive computing curricula.
Shops need a greater focus on architecture, rather than just coding.