News
Microsoft Pulls Vista Update That Caused Reboot Problems
- By Becky Nagel
- February 20, 2008
Late Tuesday, Microsoft Corp. announced it is stopping automatic distribution
of an update required to install Vista SP1,
KB937287,
following reports that it put Vista's automatic update to cycle into an "endless
loop" of reboots on some machines.
Windows Vista SP1 is being rolled
out this month, and the KB item above is one
of two that must be installed before installing Vista SP1.
Reports of the problem began
surfacing last week.
"Immediately after receiving reports of this error, we made the decision
to temporarily suspend automatic distribution of the update to avoid further
customer impact while we're investigating the problem," wrote Nick White
on Microsoft's Windows Vista Blog on Tuesday. "We are working to identify
possible solutions and will make the update available again shortly after we
address the issue."
White encouraged those suffering from the issue to use system restore to correct
it or call tech support at (866) PC-Safety.