Forrester Total Economic Impact™ Of IBM Watson Assistant
IBM recently commissioned Forrester Consulting to conduct a study that evaluated the financial impact of IBM Watson Assistant on organizations.
Learn how IBM Watson Assistant can cut costs, drive revenue, and free precious resources for higher value work – all while improving customer NPS.
Some benefits include:
- $24 million in benefits over three years
- 337% ROI
- Cost savings of $5.50 per contained customer conversation