The Forrester New Wave™: Conversational Computing Platforms
IBM Watson Assistant is named as a leader in conversational computing. It has become increasingly important for businesses to build engaging interactions that deliver value to their customers, and IBM is proud to offer technologies that help developers and enterprises enhance those experiences.
The report evaluated the most significant conversational computing platforms, diving into each vendor’s current offering and strategy and including customer feedback. IBM was cited for its developer-friendly tools and enterprise expertise requirements, which give developers access to the tools and technologies they need, while providing industry and enterprise support for their businesses.