Business leaders using AI for customer service share results -- ADTmag

Business leaders using AI for customer service share results

Listen to Rob High, esteemed AI expert and IBM Fellow, and business leaders from a global automation company, one of Scotland's largest banks and a US based hospital share details on how they are using conversational AI to transform customer service. Hear directly from executives who have successfully implemented Watson to understand where they started, how they scaled and what results they are seeing.

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