Developer’s Guide to Service Level Objectives

Date: Tuesday, April 20th at 11am PDT / 2pm EDT

Availability and performance are critical operational quality attributes of a software architecture. Not defining or ignoring these completely are often mistakes that leave too much room for interpretation.

A not-so-obvious price is paid when stakeholders, often non-technical, develop unrealistic expectations about the availability of the system, which were never designed to be met, like 100% availability or “as available as possible”. Does that sound familiar?

In this webinar Sven and Yury bring together software architecture and service level objective principles to give you an opinionated step-by-step guide to define, communicate and implement adequate operational quality attributes and how to turn them into actionable Service Level Objectives.

Register now!

About the presenters:

Sven Johann, Sr. Consultant, innoQ

Sven is a senior consultant at INNOQ where he divides his time between software architecture and software delivery consulting, software development and operations, training, conference organisation and podcasting. He works for 15+ years in software development and continuously delivers and operates the software he’s writing for 10+ years.

Yury Oleynik, Sr. Product Manager, Instana

Yury is a Senior Product Manager and previously a Staff Software Engineer at Instana, contributing to the core of Instana’s (APM) Application Performance Management software, including Alerting, Root-Cause Analysis and Service Level Objectives. He brings 15+ years of experience and has been working in the APM space since 2015 when he joined Instana. Yury holds a PhD from Technical University Munich in High Performance Computing with the focus on machine learning and performance analysis tools.

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