The App Attention Index 2021: Who takes the rap for the app?

During the pandemic, applications and digital services have been a lifeline to normality. We’re using 30% more applications than they were just two years ago, relying on them to connect with family and friends, do work and be entertained, access healthcare and public services, and everything in between. Our reliance on applications has raised the bar for brands, highlighting the need for them to provide truly flawless digital experiences. With consumer expectations for digital experiences being higher than ever, brands can only meet or surpass them by monitoring every part of their IT stack—that is, with full-stack observability.

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