In-Depth

Top 10 Factors for Successful Outsourcing

Top 10 Factors for Successful Outsourcing

1. Understanding your company’s goals and objectives

2. A strategic vision and plan

3. Selecting the right vendor

4. Ongoing management of the relationships

5. A properly structured contract

6. Open communication with affected individual/groups

7. Senior executive support and involvement

8. Careful attention to personnel issues

9. Near-term financial justification

10. Use of outside expertise

Source: Survey of current and potential outsourcing end users, The Outsourcing Institute membership

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