In-Depth
Top 10 Factors for Successful Outsourcing
Top 10 Factors for Successful Outsourcing
1. Understanding your company’s goals and objectives
2. A strategic vision and plan
3. Selecting the right vendor
4. Ongoing management of the relationships
5. A properly structured contract
6. Open communication with affected individual/groups
7. Senior executive support and involvement
8. Careful attention to personnel issues
9. Near-term financial justification
10. Use of outside expertise
Source: Survey of current and potential outsourcing end users, The
Outsourcing Institute membership