You might need Operational Decision Management and not even know it. This book will help you find out. ODM is the evolution of business rules management. It provides a complete, easy-to-use system for automating day-today operational decisions and allows businesspeople and IT to collaborate on business rules by using an interface and a language that are comfortable and intuitive for both. Simply put, ODM is about change. If rules and decisions don’t ever need to change, there’s probably no need to put them in an ODM system. But for rules that do change (rules that control pricing, eligibility, credit approvals, claims processing, and so on), ODM offers a proven solution to manage that change. Find out much, much more in this “Dummies” book.
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